We know you are excited to receive your Lazelle products. Our team works hard to ensure your orders are packed securely and shipped promptly. Below are the details regarding our shipping processes.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, including a tracking number.
Shipping Rates and Estimates
- Standard Shipping (India): Free standard shipping. Delivery availability and the final order total are shown at checkout.
- Delivery timing depends on your location. Contact our team for help with a time-sensitive order.
International Shipping
Currently, we only ship within India. We are working diligently to navigate international shipping regulations so we can bring Lazelle to the rest of the world soon.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. You can also track your order here.
If you haven't received your order within the estimated delivery window, please contact us at support@lazelle.com with your name and order number, and we will look into it for you.